Refund Policy

Digital Service Policy

All products sold on this website are digital technical assistance services delivered via email or online communication.
No physical products, software licenses, or product keys are shipped.

Eligibility for Refund

A refund may be issued if we are unable to deliver the service as described.

You may be eligible for a refund if:

  • We are unable to provide the promised technical assistance

  • The issue cannot be resolved after reasonable troubleshooting

  • The problem is confirmed to be outside the scope of our service

All refund requests are reviewed on a case-by-case basis.

Non-Refundable Situations

Refunds will not be provided if:

  • The service has been successfully delivered

  • Activation issues are resolved and the software shows an active status

  • The issue is caused by unsupported hardware, system limitations, or external factors beyond our control

  • The customer does not respond or follow the provided instructions

  • The service has already been completed

Once the service is completed, the order is considered fulfilled and non-refundable.

How to Request a Refund

To request a refund, please contact us with your order details.

Email: 7xkeys@gmail.com
WhatsApp: +8801886086541

Please include:

  • Your order number

  • A brief description of the issue

Refund requests must be submitted within 30 days of purchase.

Refund Processing

If a refund is approved, it will be issued to the original payment method.
Processing time depends on the payment provider and may take several business days.

If more than 15 business days have passed since approval, please contact us.

European Union Customers

If you are located in the European Union, you may have the right to withdraw from a digital service purchase within 14 days only if the service has not yet started.

Once the service has begun or has been completed, the right of withdrawal no longer applies.

Important Information

This website provides independent technical assistance services only.
No software licenses, subscriptions, or physical products are sold.
All product names and trademarks belong to their respective owners.